AIRLINE CUSTOMER SERVICE/FLIGHT ATTENDANT

   The Airline Customer Service/Flight Attendant Program is conducted in three phases and provides a broad range of information about the entire airline industry. Qualified applicants may begin the first phase of training as early as their senior year of high school, thereby giving themselves a jump start on their career.  The following airline positions are among those for which our graduates immediately qualify: Reservations Agent, Ticket Agent, Gate Agent, Ramp Agent, Customer Service Agent, Flight Attendant.

PHASE I: DISTANCE LEARNING

Twelve lesson distance learning format designed for students to learn the theory and fundamentals of the airline industry, while progressing at their own pace.

PHASE II: RESIDENT TRAINING

Four weeks of hands-on training held monthly at the Daytona Beach International Airport. During this phase, theory is converted into reality in an actual airport environment.

PHASE III: FLIGHT ATTENDANT INDOCTRINATION

One week program immediately following Phase II. This phase is conducted in Orlando, Florida at JetBlue University and covers the most challenging aspects of airline flight attendant training.